Terms of Service

Acceptance of Terms

This Terms of Service agreement (these “Terms”) is a legally binding contract between you (“you” or “Customer”) and SLEDER LLC, doing business as Bloom & Bond (referred to as “Bloom & Bond,” “Company,” “we,” or “us” and together with the Customer, collectively the “Parties”). These Terms govern your access to and use of the Bloom & Bond website (including all subdomains) and any purchase of products from us. By accessing our website or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and any other policies referenced herein. If you do not agree with these Terms, you must not use our site or services. Using the site, creating an account, or placing an order constitutes your acceptance of this agreement.

Company Information

Bloom & Bond is operated by SLEDER LLC, a Delaware limited liability company. Our registered business address is 8 The Green, Suite A, Dover 19901 DE, United States. You may contact us by mail at the above address or by email at care@getbloomingbond.com for any questions, complaints, or claims. Our company is based in the United States, and these Terms are provided in the English language. (If you are a consumer in the European Union, please note that certain mandatory consumer protection rules of your country of residence may apply, as outlined in these Terms.)

Eligibility and Accounts

You must be at least 18 years of age (or the age of majority in your jurisdiction) to use our website or make a purchase. By using the site and placing an order, you represent that you are legally capable of entering into a binding contract. If you create an account on our site, you agree to provide accurate, current, and complete information and to keep your login credentials confidential. You are responsible for all activities under your account. We reserve the right to suspend or terminate your account at any time if we suspect any fraudulent, abusive, or unlawful activity, or any violation of these Terms.

Orders and Acceptance

When you place an order for a product on our site, you are making an offer to purchase that product. All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including, for example, if a product is out of stock, if we suspect fraud or unauthorized activity, or in the event of errors in pricing or product description. Your order is considered accepted only when we send a confirmation email that the product has shipped (or, for digital confirmations, when we explicitly confirm acceptance in writing). If we decline an order or cancel an order after you have been charged, we will issue a full refund for the amount paid. We will contact you using the email or other contact information you provided if any portion of your order is canceled or if additional information is needed to complete your order.

Product Descriptions: We strive to describe and display our products accurately on our website. However, we do not warrant that product descriptions, photographs, pricing, or other content are complete, reliable, current, or error-free. In the event of any error on our site (e.g. a pricing error or an incorrect description), we reserve the right to correct such error and revise your order accordingly (including charging the correct price) or to cancel the order and refund any amount charged. If you receive a product that is not as described, your sole remedy is to return it in unused condition for a refund, in accordance with our Return Policy (see Returns and Refunds below).

Availability: All product orders are subject to availability. We may limit the quantities of products we supply, and we reserve the right to discontinue any product at any time. We also reserve the right to impose quantity limits per order or per customer, and to refuse any order that we suspect is placed for commercial resale of our products.

Pricing and Payment

All prices on our website are shown in U.S. dollars (USD) unless otherwise noted, and they exclude any applicable taxes and shipping charges, which will be added at checkout. You agree to pay the price for the items you purchase, plus any applicable sales, use, or similar taxes, and any shipping or delivery charges disclosed to you at the time of purchase. Prices and promotions are subject to change without notice, but any such changes will not affect an order for which you have already received a confirmation.

Payment Methods: We accept various payment methods as indicated at checkout (such as major credit cards, debit cards, or PayPal). By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and that you authorize us (or our third-party payment processor) to charge your payment method for the total amount of your order (including any applicable taxes and other charges). You agree that we may charge your payment card or account at the time of order placement (for one-time purchases) or on a recurring basis for subscription orders as described in the Subscriptions section below. If your payment method cannot be verified, is invalid, or is not otherwise acceptable, your order may be suspended or canceled. It is your responsibility to resolve any payment problems we encounter in order to proceed with your order.

Taxes: We collect sales tax (or VAT, GST, or other applicable taxes) in jurisdictions where we are legally required to do so. The applicable tax rate may depend on your shipping destination. Any such taxes will be shown at checkout. You are responsible for any additional taxes or duties applicable to your purchase or delivery (especially for international shipments, as described under International Orders below).

Subscriptions and Automatic Renewals

We offer certain products via subscription plans (auto-renewing periodic purchases). Some of our products are offered through a subscription program with automatic recurring billing. To comply with U.S. federal law and applicable state auto-renewal laws (including Wyoming requirements for clear disclosure under the Wyoming Consumer Protection Act), we ensure that all subscription terms are presented clearly and conspicuously before you complete your purchase.

By enrolling in a subscription, you agree to recurring charges for successive billing periods as described at the time of your order (e.g., monthly shipments, quarterly shipments, etc.), until you cancel. Your subscription will automatically renew indefinitely on the schedule disclosed, at the then-current subscription price (plus applicable taxes and shipping), until you take action to cancel. Immediately next to the final checkout button, we display a clear notice stating the frequency and amount of the recurring charge (for example: “By completing this purchase, you agree to be charged $XX every 30 days until canceled”). You must provide your express informed consent to the recurring charge and subscription terms (e.g., by checking a box and clicking the sign-up or purchase button) before any recurring charges are applied.

By subscribing, you authorize Bloom & Bond (and our authorized payment processor) to automatically charge your chosen payment method the applicable subscription amount on each renewal date without further action by you. The subscription will remain active, and charges will continue to accrue, until you cancel.

Subscription Confirmation

After you subscribe, we will send you a confirmation (via email or another durable medium) summarizing the key terms of your subscription, including the recurring billing schedule, the total amount to be charged per billing cycle, and instructions on how to cancel. This satisfies the federal requirement for post-purchase confirmation of negative option features. Please maintain a copy of this confirmation for your records.

Cancellation of Subscription

You may cancel your subscription at any time after the first charge and any time prior to the next billing date to avoid future charges. You may cancel your subscription online at any time, without being required to call us, without hidden steps, and without any cancellation fee or penalty. Cancellation can be completed either:

• through your online account dashboard; or

• by emailing Customer Care at care@getbloomingbond.com.

We do not require you to speak with a representative, answer questionnaires, or perform any retention steps in order to cancel. We may request identifying information for security purposes. We will process cancellation requests promptly. Requests should be made at least 24 hours before the next scheduled billing date to ensure adequate processing time; otherwise, cancellation may take effect after the next order has already been prepared or shipped.

If your subscription shipment has already been processed or shipped before your cancellation request is received or becomes effective, you may still return that shipment under our return policy once you receive it (if eligible).

Subscription Changes

You may modify your subscription (e.g., pause, change delivery frequency, update shipping address or payment method) through your account or by contacting us. We reserve the right to refuse, suspend, or terminate subscriptions at our discretion (e.g., if fraud is suspected or a product is discontinued). If we terminate your subscription, we will notify you and provide any applicable refund for undelivered shipments.

We may occasionally offer promotional prices or free-trial periods. Such promotions will be accompanied by specific terms and will convert to a paid subscription at the standard price unless otherwise stated and unless you cancel before the promotional period ends. We will not enroll you into any paid subscription or continue any subscription without obtaining your affirmative, express consent to the recurring charge, and we ensure the cancellation process is straightforward and compliant with applicable law.

Price Changes for Subscriptions

The price for your subscription is the price offered at the time you sign up. If we increase the price or materially change any subscription terms, we will provide advance notice and a clear opportunity to cancel before the change takes effect (typically via email). Any price increase or material change will take effect at the beginning of the next billing cycle, provided that you have been offered a reasonable chance to cancel beforehand. If you do not cancel, the updated price or terms will apply going forward. No cancellation fee or penalty will be imposed.

Shipping and Delivery

Processing Time: We generally process and ship orders within a few business days (Monday through Friday, excluding holidays) after you place your order, unless a different handling time is specified for a particular product. However, processing times may vary (for example, during peak seasons or if an item is on backorder). We will make reasonable efforts to ship your products as soon as possible and by any estimated timeframe we provide, but we do not guarantee any specific delivery date unless otherwise expressly agreed.

Delivery Timeframe: Unless we have agreed otherwise in a specific order, we will ensure delivery of your goods no later than 30 days from the date of order confirmation . If delivery is delayed beyond this 30-day period (and this delay is not due to your actions or absence), you have the right to contact us and set an additional reasonable deadline for delivery. If we fail to deliver within that additional period, you are entitled to cancel the order for a full refund. In cases where we have expressly agreed to deliver by a certain date which is essential, and we miss that date, you may cancel the order immediately and receive a refund.

Methods and Carriers: We ship using various carriers (such as USPS, UPS, FedEx, or international postal services) depending on destination and service selected. Shipping options and costs will be presented at checkout. Any delivery dates provided are estimates and not guaranteed. Once your order is shipped, you will receive a shipping confirmation email with tracking information (if available for your shipping method). You are responsible for providing a correct and complete shipping address. We are not liable for delays or failures in delivery if the provided address is incorrect, incomplete, or if you fail to collect the package from the address provided.

Transfer of Risk and Title: For orders shipped to customers, risk of loss or damage to the goods passes to you when you or a person you designate (other than the carrier) has physically received the goods . This means that we are responsible for any loss or damage to the products until they are delivered to you (or your appointed recipient). If you provide special delivery instructions (such as authorizing the carrier to leave the package at your door or with a building concierge), then delivery shall be deemed complete and risk passes when the carrier leaves the package as instructed. If you, instead of using our arranged shipping, independently arrange for a carrier to pick up goods from us for delivery to you, then risk passes to you upon our delivery of the goods to your carrier . Title to the products you purchase passes to you when the products are shipped by us (i.e., when we hand over the product to the carrier), subject to our rights to stop delivery or cancel the order under these Terms.

Delivery Issues: You are responsible for promptly receiving and inspecting the shipment upon delivery. If a package is marked as delivered by the carrier but you have not received it, first check around your premises and with neighbors or household members. If you still cannot locate the package, you must contact the carrier for information (as the package is in your possession/risk after the carrier’s confirmation of delivery). We are not liable for theft or loss of packages after delivery is confirmed to the address you provided. However, if your order does not arrive or is lost in transit (and the carrier tracking does not show delivery), please contact us at care@getbloomingbond.com. Depending on the circumstances and after allowing a reasonable time to investigate (or to see if the package was misrouted and still might arrive), we will either send a replacement or provide you store credit or a refund, as appropriate. We may require you to provide a sworn statement or other proof of non-receipt for lost packages. Note that if the loss is due to an incorrect address provided or other error on your part, we cannot guarantee a refund or free replacement. Similarly, if items are returned to us by the carrier as undeliverable (e.g., due to incorrect address or failure to pick up the package), we will contact you for correction or further instructions, and additional shipping fees may apply for reshipment.

Force Majeure: Delays or failures in delivery that result from causes beyond our reasonable control (such as carrier delays, customs holds, natural disasters, acts of war, pandemics, or supply interruptions) are not our liability. In such an event, we will notify you as soon as possible and will make reasonable efforts to mitigate the delay. If an event outside our control substantially impairs our ability to deliver your order in a reasonable time, either party may have the right to cancel the affected order and, if so canceled, you will be entitled to a refund for any items you paid for but did not receive.

International Orders and Import Duties

We ship our products to multiple countries worldwide. If you order from outside the United States, you are considered the “Importer of Record.” This means you agree to comply with all laws and regulations of the country into which you are importing the products. International orders may be subject to import taxes, customs duties, VAT, and fees levied by the destination country. You are responsible for paying all such import duties and taxes which are not included in our prices. We have no control over these charges and cannot predict their amount; customs policies vary widely from country to country.  Customs or import duties are typically charged once the package arrives in your country, and if any such charges are due, the carrier may attempt to collect them from you at delivery.

We will accurately declare the value and contents of each shipment on the customs form in accordance with legal requirements. Please be aware that cross-border shipments are subject to opening and inspection by customs authorities. Additionally, local customs authorities may delay deliveries. If you refuse to pay import duties or refuse the package, and the package is returned to us, we will refund you for the product (minus any return shipping fees or import fees we incur due to the refusal), once the package is received back and verified in good condition. If the package is destroyed or disposed of by customs or authorities due to your refusal or failure to pay fees, you may not receive a refund.

By ordering to an international destination, you represent that the import of the products to your country is legal and that any specific licenses or permits (if required for import of supplements or cosmetics, for example) have been obtained. We are not responsible for shipments that are confiscated or rejected by customs or authorities due to unlawful content or restricted items in your country. It is your responsibility to check your country’s import restrictions and regulations before ordering. If you have any questions about international shipping, you can contact our customer support before purchase.

Returns and Refunds

We want you to be satisfied with your purchase from Bloom & Bond. If you are not completely happy with a product, please review the following return and refund policy.

30-Day Return Policy (General): We offer a voluntary return policy for many of our products. If for any reason you are not satisfied, you may request a return within 30 days from the date the product was delivered to you. To be eligible for a return under our policy, products should be in new, unused, and unopened condition, with all original packaging intact (unless the product was defective or damaged upon arrival, in which case see below). Certain items that have been opened or used may not be returnable due to health, safety, or hygiene regulations (for example, if you break the seal on a bottle of ingestible supplements or open a jar of serum, we may not accept it back unless there was a quality issue). Please contact us at care@getbloomingbond.com to initiate a return. We will provide you with return instructions and the return shipping address. You are responsible for the cost of return shipping, and we recommend using a trackable shipping method and purchasing shipping insurance for high-value items. We cannot be responsible for returns lost in transit back to us, so please retain proof of postage.

Once we receive your returned item and verify its condition, we will process your refund. Refunds will be issued to the original payment method used for the purchase, and you will receive a confirmation. Please note that original shipping charges (and any shipping protection or insurance fee paid at checkout) are non-refundable except where required by law. If you return an item that was part of a promotion (e.g., “buy one get one free”), all items from that promotion must be returned to get a full refund; otherwise, the refund may be adjusted to reflect the regular price of items kept.

Non-Returnable Items: Certain products may be final sale or not eligible for return (for example, if explicitly stated on the product page). Additionally, we cannot accept returns in the following circumstances: (a) Perishable or highly sensitive items that were opened (if we offered any—generally, our products are non-perishable supplements or cosmetics, but any perishable good would be non-returnable once opened); (b) Health and personal care items, or products sealed for hygiene or safety purposes, once unsealed after delivery (unless they are defective) ; (c) Any item that is returned more than 30 days after delivery (outside of your statutory rights described below); (d) any product that has been substantially used or altered after delivery; (e) gift cards or downloadable digital products (if any).

Condition of Returns: You must send the product back in the condition you received it, with all components, accessories, and packaging. If the item returned is not in its original condition (e.g. it has signs of use or parts missing) and not due to our error, we reserve the right to deny the return or to charge a restocking fee or deduction from your refund to account for the diminished value of the item. We will inform you if any such deduction is to be made. We will not issue a refund for products that arrive back to us damaged due to improper packing by you, or for returns never received by us.

Defective or Incorrect Products: If you received a defective product, a product that was damaged in shipping, or an incorrect item (an error on our part), please notify us within 7 days of delivery at care@getbloomingbond.com. Provide details of the issue and, if possible, include photographs of any damage or wrong items. We will arrange for a replacement or provide a return label for you to send back the defective/incorrect item at our expense. In such cases, we will offer you either a full refund or a replacement (at our discretion), including any applicable shipping costs. We may ask you to return the defective item or to dispose of it. Do not dispose of a potentially defective product until we instruct you, as we may need it returned for quality control. Your statutory rights regarding defective products (such as the right to a repair or replacement, or refund under certain circumstances) are not limited by this policy.

Refund Processing: We aim to process refunds promptly once a returned product is received and inspected. Once your return is approved, we will issue the refund to your original method of payment. Depending on your bank or payment provider, it can take several days for the refund to reflect in your account. If you used store credit or gift credit for the purchase, we may issue the refund back as store credit.

EU/UK 14-Day Cancellation Right: If you are a consumer residing in the European Union or United Kingdom and you purchased from us via our website, you have a legal right to withdraw from your purchase within 14 days without giving any reason. This 14-day “cooling-off” period is counted from the day after you (or someone you designate, other than the carrier) receive the goods . To exercise this right of withdrawal, you must inform us of your decision to cancel before the 14-day period has expired. You may inform us by sending a clear statement via email to care@getbloomingbond.com indicating that you wish to withdraw from the contract. You may (but are not required to) use the EU model withdrawal form to notify us. If you validly cancel under this provision, you must then send back the products to us at the address we provide without undue delay and no later than 14 days from the date you communicate your withdrawal. We will refund all payments received from you for the returned goods, including standard delivery costs (if we charged any) to your location, within 14 days after the day we receive the returned goods (or, if earlier, the day you provide evidence that you have sent them back to us) . The refund will be to your original payment method, unless we agree otherwise. Please note that if you chose a more expensive shipping option than our standard delivery, we are not required to refund the extra cost of the premium shipping (we will refund only up to the standard shipping cost). You will bear the direct cost of returning the goods to us under this EU cancellation right, unless we agree otherwise or unless we instructed you we would cover it. You must take reasonable care of the products while in your possession. We reserve the right to deduct from the refund any loss in value of the goods, if the loss is the result of unnecessary handling by you (i.e. handling beyond what is necessary to inspect the nature, characteristics, and functioning of the goods, similar to what would be permissible in a physical retail store).

Exceptions: The 14-day EU withdrawal right does not apply to certain types of products, such as (i) sealed goods that are not suitable for return for health protection or hygiene reasons, if unsealed by you after delivery ; (ii) goods that are made to your specifications or clearly personalized; or (iii) goods that by their nature are inseparably mixed with other items after delivery. Also, if you order multiple items and they are delivered separately, the 14-day period runs from the delivery of the last item. If you validly cancel an order under these rights, you should not use the goods and must return them. We will provide you with the return address (which may be in the EU or another location, depending on fulfillment) upon your notice of cancellation.

Effects of Cancellation (EU consumers): If you exercise your right of withdrawal, the contract between us is terminated and we will issue the refund as described above. Make sure to send off your return within the 14 days after notifying us, because if you fail to return the goods, we may withhold the refund until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is earlier .

This statutory cancellation right for EU/UK consumers is in addition to our 30-day return policy. Our 30-day policy does not affect your rights under law. Where both apply, you may choose which to invoke (note: our 30-day period is longer, but may have different conditions such as requiring unopened product, whereas the statutory right allows opening for inspection). We will always ensure compliance with the mandatory laws of your country. In case of any conflict between our general return policy and your local consumer rights, your local consumer rights will prevail.

Refunds for Subscription Orders: If you cancel a subscription, any prepaid amounts for goods not yet shipped as of the effectiveness of cancellation will be refunded. However, charges for any subscription shipment that has already been processed or shipped prior to cancellation are non-refundable (but you may of course return the products from that shipment under our return policy once you receive them, if eligible). If a subscription shipment is substantially delayed or missing, please contact us – we will investigate and either replace the shipment or refund you.

Product Information and Medical Disclaimer

Product Use and Medical Information: The content on our site and any information provided with our products (such as labels, brochures, or digital instructions) is for informational and educational purposes only. It is not intended as medical advice or as a substitute for the advice of a physician or other licensed healthcare professional . Bloom & Bond’s products include dietary supplements and cosmetic or wellness items; while we may describe potential benefits, we do not purport to diagnose, treat, cure, or prevent any disease or medical condition. The efficacy and results of our products can vary among individuals. Always consult your physician or healthcare provider before using any dietary supplement or starting any health-related regimen, especially if you have a medical condition, are taking medication, or are pregnant or nursing. Never disregard professional medical advice or delay seeking treatment based on something you have read on our site. If you experience any adverse reaction to our products, discontinue use and consult a medical professional.

FDA and Regulatory Disclaimer: Statements on our website or marketing materials about our products have not been evaluated by the U.S. Food and Drug Administration (FDA) or any other medical regulatory authority . Our products are not intended to diagnose, treat, cure, or prevent any disease . No communication from Bloom & Bond or its employees, or any informational material we provide, should be understood as a medical claim or guarantee of results. In the United Kingdom, our products are not medicines and any statements have not been evaluated by the Medicines and Healthcare products Regulatory Agency (MHRA) . We make no therapeutic claims about our products. Any testimonials or customer reviews on our site reflect individual experiences and are not verified or typical; they do not constitute a guarantee that you will achieve the same results. Individual results will vary .

We strive to ensure that all product information, including ingredient lists, directions for use, and warnings, are accurate and up-to-date. However, ingredients or product formulations may change. Carefully read all labels, warnings, and directions provided with the product before use and do not rely solely on the information on the website. If you have or suspect that you have a medical problem or adverse reaction, promptly contact a qualified healthcare provider. Bloom & Bond is not responsible for any health problems that may result from misusing our products or using them contrary to the instructions provided.

No Guarantee of Specific Results: Bloom & Bond does not guarantee any specific outcome or results from the use of any product. While we may reference certain studies or evidence regarding ingredients, we do not guarantee that our products will have any specific effect for you. Any performance or efficacy claims, if provided, are intended to be truthful and substantiated, but you acknowledge that products like dietary supplements and cosmetic treatments may work differently for different people. You use our products at your own risk, and you should use them as directed. If you are unhappy with a product, please let us know — you may be eligible for a refund or credit under our return policy, but we otherwise make no warranty or promise that the product will meet your expectations.

Product Availability and Pricing Errors: Occasionally, there may be information on our site or in our communications that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information, or cancel orders if any information is erroneous, at any time without prior notice (including after you have submitted your order). If your order is canceled due to such an error and your payment has already been processed, we will issue a full refund.

Intellectual Property

All content and material on the Bloom & Bond website – including but not limited to text, graphics, logos, button icons, images, audio clips, videos, data compilations, software, and the overall look & feel of the site – is the property of SLEDER LLC or its content suppliers and is protected by United States and international intellectual property laws. Bloom & Bond and associated logos, product names, and slogans are trademarks or service marks of SLEDER LLC (or its affiliates/licensors). You are not granted any right or license to use any trademarks owned by us or by any third party displayed on the site. All rights not expressly granted in these Terms are reserved by the Company.

Limited License: We grant you a limited, revocable, non-transferable, non-exclusive license to access and make personal, non-commercial use of our website and its content. You may not reproduce, duplicate, copy, modify, sell, resell, distribute, or otherwise exploit any portion of the site or content without our express written consent. You may not use any meta tags or any other “hidden text” utilizing our name or trademarks without our express written consent. Any unauthorized use terminates the permission or license granted by us.

User-Generated Content: If our site allows you to post or submit any content (such as product reviews, comments, testimonials, or images), you must ensure that such content is lawful, truthful, and does not infringe any intellectual property or privacy rights of others. By submitting any content to our site or to us (for example, a testimonial via email or a social media post tagging our brand), you grant Bloom & Bond a worldwide, royalty-free, perpetual, irrevocable, sublicensable right to use, reproduce, modify, publish, translate, distribute, and display that content (in whole or part) for any purpose, including marketing and promotional purposes. We have the right, but not the obligation, to monitor, edit, or remove any user-submitted content. You are solely responsible for any content you provide and you agree not to submit anything that is defamatory, obscene, harassing, deceptive, or violates any law or rights of any third party. We are not responsible for any opinions or information posted by third parties (like other customers) on our site.

Prohibited Uses

You agree to use our website and services only for legitimate and lawful purposes, in accordance with these Terms. You must not misuse the site or any Bloom & Bond services. Prohibited activities include, without limitation:

• Violating any applicable law, regulation, or ordinance in connection with your use of the site (including, but not limited to, consumer protection, unfair competition, export control, or sanctions laws).

• Infringing upon or violating our intellectual property rights or the rights of others.

• Harassing, abusing, or harming another person or group, or transmitting any obscene or offensive content.

• Using the site to transmit, distribute, or facilitate the sending of any unsolicited mass communications (“spam”), junk mail, chain letters, or any form of solicitation not authorized by us.

• Attempting to gain unauthorized access to the site, other user accounts, or computer systems or networks connected to the site (e.g., through hacking, password mining, or any other means).

• Attempting to interfere with or disrupt the proper working of the site or any servers or networks used by the site, including by introducing any virus, Trojan horse, worm, logic bomb, or other malware or harmful code.

• Using any robot, spider, scraper, or other automated means to access the site for any purpose without our express written permission; or engaging in any systematic extraction of data or data mining.

• Impersonating any person or entity, or falsely stating or otherwise misrepresenting your affiliation with a person or entity, in order to gain access to the site or for any other purposes.

• Reselling or commercially exploiting the site or its content, or framing or mirroring our site (or any part of it) on any other server or wireless or internet-based device, without our prior written authorization.

• Taking any action that imposes an unreasonable or disproportionately large load on our infrastructure, or using the site in a manner that could disable, overburden, or impair it.

Violation of any of the above may subject you to civil and/or criminal liability, and may result in termination of your access to the site or services.

Disclaimer of Warranties

To the fullest extent permitted by applicable law, Bloom & Bond provides the website, its content, and all products on an “AS IS” and “AS AVAILABLE” basis, without any warranties of any kind, either express or implied. We disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement . We do not warrant that the site or its content will be uninterrupted, error-free, or secure, that defects will be corrected, or that the site or the servers that make it available are free of viruses or other harmful components. We do not warrant or make any representation regarding the use or the results of the use of any content on the site as to its accuracy, reliability, or otherwise.

Any material downloaded or otherwise obtained through the use of our site is accessed at your own discretion and risk, and you will be solely responsible for any damage to your device or loss of data that results from downloading or using any such material.

Product Warranties: Except for any express guarantees provided for a particular product (for example, a stated satisfaction guarantee) or except as required under law, we make no warranty or guarantee that our products will meet your requirements, achieve any intended results, or be error-free or free from defects. However, this disclaimer is not intended to displace any warranties mandatorily imposed by law. For example, if you are a consumer in a jurisdiction that provides a legal warranty for the conformity of goods (such as the EU with a two-year conformity guarantee, or certain U.S. states with implied warranties for consumer goods), then you may be entitled to remedies if the product is defective or not as described. Any such statutory warranty rights are not excluded by these Terms. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In such case, our warranties are limited to the minimum warranty period allowed by law.

Specifically, nothing in these Terms shall exclude or limit any warranty or liability that cannot be limited under applicable law, including (for products sold in the EU) the seller’s obligation to deliver goods that are in conformity with the contract (per EU Directive 2019/771) . If a product is found to be faulty or misdescribed, consumers may have the right to repair, replacement, or refund according to mandatory consumer protection laws, despite any disclaimers in these Terms.

Limitation of Liability

To the maximum extent permitted by law, in no event shall Bloom & Bond (SLEDER LLC), its owners, directors, officers, employees, affiliates, agents, or suppliers be liable to you for any indirect, incidental, consequential, special, or punitive damages whatsoever arising out of or related to your use of the site or purchase or use of any products, whether based in contract, tort (including negligence), strict liability, or any other theory, and even if we have been advised of the possibility of such damages. This means that, for example, we will not be liable for any loss of profits, loss of revenue, loss of data, business interruption, or personal injury or property damage related to your use of our products or site (except where such injury or damage is caused by our negligence as addressed below). We understand that some jurisdictions do not allow the exclusion or limitation of certain damages; in any such jurisdiction, the following paragraph may apply.

Cap on Liability: Except where prohibited by law, and except for liability arising from our willful misconduct or fraud or for personal injuries, the total aggregate liability of Bloom & Bond and SLEDER LLC for any claim arising out of or relating to these Terms or the products or services we provide shall not exceed the amount you actually paid us for the product or service that gave rise to the claim (or, if the claim does not relate to a specific product or service, $100 USD). This is the maximum amount for which we could be responsible.

Exceptions: Nothing in these Terms is intended to exclude or limit (a) our liability for death or personal injury caused by our negligence; (b) our liability for fraud or fraudulent misrepresentation; (c) any product liability we might have under applicable law for defective products; or (d) any other liability that cannot be excluded or limited by law . If any applicable law does not allow the limitation or exclusion of liability as stated above, or if you are a consumer with certain statutory rights, some or all of these limitations may not apply to you, and in that case you may have additional rights. However, in such cases, our liability will be limited to the greatest extent permitted by law.

Consumer Rights Notice: For consumers in the EU, UK, and other jurisdictions that provide statutory rights, no provision of these Terms shall prejudice the mandatory rights you have as a consumer. You have legal rights, for instance, under EU consumer law, that are not affected by these Terms. We do not exclude or limit our liability for breach of any term implied by any consumer protection law which cannot be excluded. For example, under UK law, we remain responsible for: goods being of satisfactory quality and fit for purpose, and we cannot contract out of that responsibility for UK consumers.

Release: To the extent permitted by applicable law, you agree that we shall not be liable for any loss or damage arising from: (i) your failure to abide by the instructions for use of any product; (ii) any modifications you make to a product; (iii) any allergy or sensitivity you have that was not reasonably foreseeable from our warnings or ingredient disclosures; or (iv) use of a product in combination with any other products not recommended by us.

Indemnification

You agree to indemnify, defend, and hold harmless SLEDER LLC (Bloom & Bond) and its officers, directors, employees, agents, and affiliates, from and against any and all third-party claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees and costs) arising out of or in any way connected with: (a) your breach of these Terms; (b) your violation of any law or regulation or the rights of any third party in connection with your use of the site or products; or (c) any content you submit or post to our site (including claims of infringement, defamation, or misrepresentation related to that content). We reserve the right, at our expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you (without limiting your indemnification obligations), and in such case, you agree to cooperate with our defense of that claim. This indemnification obligation will survive termination of these Terms and your use of the services.

Governing Law

These Terms and any dispute or claim (contractual or non-contractual) arising out of or in connection with them or your use of the website or purchase of products shall be governed by and construed in accordance with the laws of the State of Delaware, USA, and, to the extent applicable, the federal laws of the United States. This choice of law is made pursuant to Delaware law. However, if you are a consumer residing outside the United States, this choice of Delaware law will not deprive you of any protections afforded to you under the mandatory consumer protection laws of your country of residence . In other words, we recognize that certain consumer laws (especially in the European Union, United Kingdom, and other jurisdictions) may apply to you and may grant you rights that cannot be waived by contract or altered by a choice of law. Nothing in these Terms, including this governing law clause, is intended to override any rights you have as a consumer under local law. Nothing in these Terms is intended to waive rights provided to consumers under the Delaware Consumer Protection Act. In the event of any conflict between a discretionary policy of Bloom & Bond and mandatory rights under Delaware law, the mandatory protections will apply. Nothing in this clause deprives U.S. consumers of any mandatory rights under the consumer protection laws of their home state.

Dispute Resolution and Jurisdiction

Initial Resolution: If you have any concerns or disputes with us, we encourage you to first reach out to our Customer Care at care@getbloomingbond.com. We will attempt to resolve your issue in good faith and in a timely manner. Most customer concerns can be resolved quickly and to the customer’s satisfaction by contacting our support team.

Jurisdiction and Venue (for U.S. Customers): Subject to the paragraph below regarding EU/UK consumers and applicable law, you and Bloom & Bond agree that any legal suit, action, or proceeding arising out of or related to these Terms or your use of the products or site shall be brought exclusively in the courts of the State of Delaware or the federal courts of the United States for the District of Delaware, and each of us consents to the personal jurisdiction of those courts. The parties acknowledge and agree that Delaware has a reasonable relationship to the transaction and that this forum-selection clause is fair, valid, and enforceable under applicable law.

Consumers Outside the U.S.: If you are using our site or purchasing as a consumer in the European Union, United Kingdom, or another jurisdiction that provides for specific dispute resolution rights, you may be entitled to bring an action in your local courts. For example, EU Regulation No. 1215/2012 generally allows consumers to sue in their home country’s courts. Also, nothing in these Terms limits your right to seek assistance from consumer protection bodies or to pursue alternative dispute resolution (ADR) methods provided under local law.

No Class Actions: To the extent permitted by applicable law, you and we agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding. You and we expressly waive any right to file a class action or seek relief on a class or representative basis. (This clause does not apply where prohibited by law, and if you are in a jurisdiction that does not permit pre-dispute class action waivers, it may not be enforceable against you.)

Arbitration (if applicable): (If you are a U.S. customer) We may in the future adopt a mandatory arbitration clause for disputes. If we do so, we will update these Terms and provide notice. At this time, we have not made arbitration mandatory. However, both parties retain the right to mutually agree to resolve any dispute via binding arbitration (for example, through a recognized arbitration provider such as the American Arbitration Association), in which case such arbitration would take place in Delaware unless otherwise agreed, and the arbitrator’s award could be entered in any court of competent jurisdiction. If you prefer to have a dispute resolved by arbitration, you may propose this to us and we will consider it in good faith.

European Online Dispute Resolution: If you are an EU resident, you should be aware that the European Commission provides an Online Dispute Resolution (ODR) platform, which is available at https://ec.europa.eu/consumers/odr. This platform is intended to assist consumers and traders in resolving disputes out of court. You are free to use this platform to attempt to resolve disputes with us. Our contact email for ODR purposes is care@getbloomingbond.com. Please note that while we provide this information as required by EU law , we are not committed to using any specific alternative dispute resolution entity unless we agree to do so; however, we will review any ODR contact in good faith.

Changes to Terms

We reserve the right to modify or update these Terms from time to time to reflect changes in our business or legal obligations. If we make material changes, we will post the updated Terms on our site and update the “Last Updated” date at the top. In certain cases, we may also notify you of significant changes via email or by prominent notice on the site. Your continued use of the site or our services after any changes to these Terms constitutes your acceptance of the updated Terms. If you do not agree to any revised Terms, you must stop using our site and services and (if applicable) cancel your account or subscriptions. Any changes will not apply retroactively to any dispute between you and us arising prior to the date on which we posted the revised Terms containing such changes, or to any orders already placed.

Miscellaneous

Entire Agreement: These Terms, together with any policies or documents expressly incorporated by reference (such as our Privacy Policy, Return Policy, Subscription terms disclosed at purchase, and any applicable product guarantee terms), constitute the entire agreement between you and SLEDER LLC (Bloom & Bond) regarding the subject matter herein, and supersede any prior or contemporaneous communications and proposals (whether oral or written) between you and us. In case of any conflict between these Terms and any other policy, these Terms will prevail to the extent of the inconsistency, except where explicitly stated otherwise.

Severability: If any provision of these Terms is held to be invalid, illegal, or unenforceable by an arbitrator or court of competent jurisdiction, that provision shall be enforced to the maximum extent permissible, and the remaining provisions of these Terms will remain in full force and effect. Any unenforceable part will, to the extent permitted under law, be interpreted or reformed to fulfill its intended purpose and, if such reformation is not possible, shall be deemed severable from these Terms.

No Waiver: Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of that right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of Bloom & Bond.

Assignment: You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. We may freely assign or transfer this agreement (including, for example, to a successor in interest in the event of a merger, acquisition, or sale of assets, or by operation of law). These Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.

Third-Party Rights: These Terms are not intended to confer any rights or remedies on any person other than you and us, except that our affiliates, subsidiaries, and agents are third-party beneficiaries under these Terms (to the extent of their interest in any intellectual property, disclaimers, indemnifications, and limitations of liability).

Headings: Section headings in these Terms are for convenience only and have no legal or contractual effect.

Language: These Terms are written in English. Any translations that may be provided (if any) are for reference only. In the event of any inconsistency between the English version and a translated version, the English version shall prevail. We communicate with customers in English; if you have difficulty understanding these Terms, please contact us for clarification.

Contact Information

If you have any questions, concerns, or feedback about these Terms or about any Bloom & Bond product or service, please contact us:

SLEDER LLC (d/b/a Bloom & Bond)

Address: 8 The Green, Suite A, Dover, 19901 DE, United States

Email: care@getbloomingbond.com

You can also reach us via the Contact page on our website. We will do our best to respond to your inquiry within 2 business days. For formal legal notices, you may send them in writing to our mailing address above, with a copy via email for expedience.

Thank you for reading these Terms of Service. By using our site and purchasing our products, you acknowledge that you understand and agree to these Terms. We value your business and look forward to serving you.